Player Alert

When

reaching out to Customer Service, wait times may be longer than usual due to high call volume. Thank you.

Subscription Rules

Refund for Subscriptions

In accordance with chapter 3000 of the New Hampshire Code of Administrative Rules including, inter alia Sw 3001.11q and Tri-State Lotto rule 25(q), refunds can only be requested in writing prior to the start date of a subscription or when authorized by the Lottery as a result of and prior to the implementation of a game change.